If you're not seeing a 1,500% return from ads, we need to talk. But not about ads.

Spending thousands a month on Meta ads but your profit hasn't moved in years? Erin Boyd runs Well Made, a Sydney-based studio doing e-commerce email marketing as a fractional partner. She helps established e-commerce founders doing $20,000+ a month generate consistent, attributable revenue through strategic email marketing, automation and brand-led creative, without hiring a full agency or doing it themselves.

IKEAeBay PlusSamsungL'OréalGileadAustralian Institute of FitnessGirl GuidesAge MateToni MayNature Nate'sRebecca Campbell

$20M+ generated for clients

Measurable revenue driven across e-commerce and enterprise brands.

20 years, 200+ clients

From IKEA and Novo Nordisk to high-growth Australian brands.

A co-founder, not an agency

I run your email like I own the business. No juniors, no handoffs.

Erin Boyd, e-commerce email marketing consultant, Sydney
Clients

Trusted by brands you love and the ones on their way up.

From global names like IKEA, Samsung and L'Oréal to fast-growing e-commerce brands ready to grow, I keep good company.

Golden Breed
Golden Breed
Toni May
Toni May
Age Mate
Age Mate
Little Stories of You
Little Stories of You
Neendi
Neendi
Tonik Health & Beauty
Tonik Health & Beauty
Fetch & Bark
Fetch & Bark
Nature Nate's
Nature Nate's
Rebecca Campbell
Rebecca Campbell

Stop guessing where next month's revenue comes from.

Audit

I go into the account, find where revenue is leaking and send back a specific read on what to fix first. No call, no pitch.

Install

I build the engine: on-brand template system, the five core flows, sign-up forms and a promo calendar mapped to your year.

Run

Campaigns, segmentation, testing and reporting, month after month, with a report on exactly what each send earned.

Compound

Every month of good sending makes the next worth more. The flows earn more, the list gets more valuable.

1
2
3
4
5
6

Automate

Revenue while you sleep. Five flows catch every buyer at the moment they're deciding and keep earning long after they're built.

Engage

Stop being forgotten. A campaign every week in a rhythm your customers learn to expect, not noise once a quarter.

Capture

Own the audience. Forms, offers and competitions that turn every visitor into a subscriber and grow the database month on month.

Optimise

Traffic that converts. The store, pages and search visibility that turn attention into revenue instead of leaking it at the last step.

Peak

Plan the big months. Sales, launches and promotional moments designed months ahead, built around the calendar.

Retain

Buy them once, keep them. Loyalty, post-purchase and replenishment that bring the customers you already paid for back on their own.

One method to boost your e-commerce sales with expert email marketing.

Six parts working together, so revenue stops depending on the ad account and starts compounding on the channel you own.

Request a free email audit
Erin Boyd, e-commerce email marketing consultant

Meet Erin, founder of Well Made.

200+ clients, 20 years' experience, $780,000 in attributed email revenue for one client in one year.

Erin has spent two decades working across e-commerce, global enterprise brands and high-growth Australian brands, from brand strategy and design through to email marketing, Shopify website development and optimisation and conversion rate growth. Her background spans fashion and surf, jewellery, supplements, homewares, property development, pharmaceutical, pet accessories and more.

Her rare combination of design instinct, brand strategy and data-driven email marketing gives her a fully rounded understanding of what it takes to turn an established e-commerce store into a business that generates consistent, scalable revenue, without being at the mercy of Meta ad spend or a disengaged agency.

Erin's clients range from globally recognised brands including eBay, IKEA, Samsung, LEGO, Lancôme, Pfizer, Johnson & Johnson and Novo Nordisk, through to high-growth Australian e-commerce brands like Golden Breed and Toni May Jewellery, and she has helped them achieve results that agencies charge five times more to deliver.

Connect with me

Request a free email audit.

Only two a month. Complete the form and I'll reach out for a few more details, then put together a personalised review of your current email setup and exactly where the opportunities are to grow your revenue.

Request a free email audit

I review every request personally and come back to you with next steps.